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Questions about Panoramic Machine Repair

Having issues with your Instrumentarium in Atlanta? Your panoramic machines are designed, built and tested to last. But sometimes, with any technology, these products can disappoint. Rather than just purchase a new one, you can entrust reliable support to ensure the highest level of repair and service. After all, Dental X-ray machines are VERY expensive pieces of equipment, often costing tens of thousands of dollars to purchase. A simple repair or new parts may be all you need. And, repairs are often done more quickly than it would take to ship a new machine to your office.


We are a company that provides technical assistance and parts on a variety of dental office equipment. We work on a contract basis to offer services for products in production and those no longer supported like Philips Dental Services. We support panoramic machines including Soredex, OC-100, OP-100d, OC 100 and OP-200 series. With this post, we would like to answer some key questions about your dental equipment repair: who to contact for help, what options are available to protect your digital X-ray investment, and who to reach out to when your system is down.

Who do I contact when my Instrumentarium or Soredex machine has issues?

Contact us at Technical Electronic Contractors. We have been helping dental offices like yours since 1996, providing back-up technical services on many top-quality units. We offer a variety of services on Instrumentarium’s and Soredex’s many models including parts, maintenance, troubleshooting, repairs, calibration and more.

When should I get help?

It is important you contact us as soon as you notice an issue. If we are unable to come out to your office, we can offer telephone troubleshooting to pinpoint the issue and send you the parts you need.

What kinds of issues can you help with?

We can help with an incredible variety of issues. In addition to offering service for products in production, we also offer products and services for those no longer supported by the MFG. Whatever 3D imagining issues you are having we can help!

No matter the issue or the location of your office, if you are a service manager, technician or dental office manager; give us a call and learn more about our Instrumentarium parts and technical assistance services! We will answer any questions you might have and get your equipment back up and running in no time.

Don’t see your question above? For help with your Instrumentarium equipment in Atlanta or anywhere in the United States, call Technical Electronic Contractors at 612-963-8337 or Contact Us to learn more.