Cranex D is a workhorse of a panoramic X-ray that was designed to last. It takes great images, and it works on modern networks. If you currently have one in your dental office or if you are interested in one, this blog is for you. At TEC, we offer troubleshooting, repair and parts for Cranex D X-ray machines.
As important as the machine itself is the software used with it. Most dentists assume the software purchased will function for the life of the device. However, we have learned that engineers need to continue to develop their products, whether that product is the physical panoramic X-ray machine, the operating system (software) or the storage method.
Like any type of machinery that is used regularly, parts wear out or break. This is especially true of plastic parts, which are used on Cranex Ds. The good news is, we offer replacement parts! We can build replacement plastic parts that will keep your X-ray machine functional. We also sell other Cranex D parts like motor controls, internal connectors, filaments, inverters and more. We offer parts that have warranties, and we can help you troubleshoot your own equipment to figure out what you need.

When it comes to the software for your Cranex D, Windows 11 works well. You can update your computer to this latest version of the Windows operating system and know you are running your dental X-ray equipment on the safest and most up-to-date software.
As far as storing your data, Cloud storage is popular now and not expensive. Another low-cost option is on-site memory. You can choose the option that’s best for you. Just keep in mind with Cloud storage, if you stop paying your subscription, you’ll lose your storage. You can usually get your data back, but you may lose the metadata on images. On-site storage may cost more up front, but you’ll always have your data accessible. If your computer needs more storage, we can help with that as well.
All in all, Cranex D is a great option as the panoramic X-ray machine for your dental practice. With maintenance and updates, your machine may still outlast a brand new panoramic machine! Often the images are better on Cranex Ds than on new machines as well.
At Technical Electronic Contractors, we pride ourselves on being a trusted resource for panoramic X-ray technical support. If you need assistance with your Cranex D, we are here to help. We offer troubleshooting over the phone as well as replacement parts. We offer assistance and ship parts worldwide! Give us a call at 612-963-8337 or contact us to learn more.